Changing your password

Due to the security risks involved in having an automated password request system, password changes need to be done manually.

In order for us to be able to change your password, you need to write to us at the Help Zone with the following information:

If the e-mail address from which you are writing is different than what we have on file for you, or if we are unsure that the person requesting the password change is in fact the site owner, we will request additional information before making the change.

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